Go here if you want to know how to interpret the signals and indicators on your Ion device.
If your product automatically switches off after 30 minutes of inactivity while in Smart Silence mode and all LEDs turn off, follow these steps to understand the Signals and Indicators
- Ensure the device is in an active environment to prevent automatic shutdown.
- Check if the Smart Silence mode is enabled and adjust settings if necessary.
By following these steps, you can ensure your product remains active as needed. If you continue to experience issues and for further assistance feel free to reach out and share a short video following the steps above mention.